bluehost失误购买主机和退款成功经过

2012年8 月2日 / 龙哥随笔 / 1条 / 3,527次

由于域名gueat.com一直添加备案加不进去,百度到bluehost的国外主机速度啥子都不错,于是乎自己再没有任何指导的情况下去bluehost官网注册了gueat.com会员,注册时候因为要输入信用卡内容(其实就是注册时候一同购买了的!)我居然傻乎乎的选了三年4.95美金/月的主机,然后输入我的建行信用卡内容,一点击。手机马上收到预授权消费232.04美金的消费,吓死我,而且我QQ邮箱没收到任何一封bluehost的邮件(QQ的不知道为何收不到,我点击忘记密码好多次都没有收到),密码之类的也没有,怎么就购买而且扣款了呢?连忙打电话给信用卡中心,她们说预授权30天之内商家提款就划账出去,不提款就返还,那还了得。

于是百度了购买bluehost的事项,原来是注册时候信用卡购买的话就直接扣款了,所以信用卡注册购买的得注意了。好在bluehost退款很方便,不像国内的空间商,不专业而且说话都会把你绕晕,何况对于一个假如略懂中文的外国人呢。于是我只能如网上说的ticket.给她们了,于是百度翻译上搞了“Hello, my name is: gueat.com, but not mail received your mail, unable to use your product,so I want to cancel my account, please help refund the money, and below are my account details: domain name: gueat.com username: can't received your mail password: can't received your mail Thanks! ”,后来她们回邮件大概内容是要我提供密码之类的,或者自己去控制面板里面提交请求。。。。这。。我密码之类的都没有收到,如何进去,于是我又ticket了“Thank you! but sorry, I in the control panel for e-mail does not receive your message, so you cannot receive the account and password, can't Login the control panel. Now how can I do? ”,管他呢,反正就那意思,老外应该能看懂。还不说,她们居然发了一条修改密码的邮件到我QQ邮箱上,而且特意回复我163邮箱提醒我“I have resent the cancellation form to the @qq.com email address you have listed on here.”说已经发到我QQ邮箱了。这老外还能好,如果国内的肯定不管你的。

于是乎登录进去修改QQ邮箱为163的邮箱,然后ticket了先前差不多的退款

“Hi, I have a hosting account with BlueHost for my website domain: gueat.com. I would like to cancel my hosting account. Please proceed to refund me upon cancellation. If you need any further information, please let me know. Thank you! ”。于是收到了“We're sorry to hear that you're thinking of canceling your service.? We would be happy to help you take care of that cancellation if you would like.? Before we proceed with the cancellation procedure, may I ask why you are wanting to cancel? May we offer any assistance with your site or is there anything we can do to retain you as a client? We can help you get your account set up, add another website for only $11.95, or change your hosting term length to better fit your needs. ”

“The hosting account for gueat.com has been canceled at your request. A refund of $232.04 has now been processed.
Please allow up to seven business days for the refund to be processed by your bank or credit card company, and applied to the credit/debit card used to purchase the service.
If you decide you would like to host with us at a later date, please contact our Sales Department to create a new hosting account, and we will be happy to assist you.
Please let us know if you have any further questions. Thank you, ”

目前钱还没有入账,但是帐号已经注销,应该到此结束了,这三天够折腾我的,没玩差不多2点才睡觉。上前天邮寄了资料到美橙互联添加与摩纳哥gueat.com的备案了,如果能通过的话就可以一起使用gueat.com和blo9.cn访问博客了。总的感觉来说bluehost的服务还真不错,回复及时,处理及时。而且退款很方便,其实算起来她们的虚拟主机还是很实惠的,就是国外的怕速度跟不上去,因为个人博客主要是自己打开玩玩,也就是在国内打开。所以目前打算继续续费美橙互联的主机。万一有一天国内的主机让我伤了心的话,我首选肯定是bluehost!


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